top of page
Frequently asked questions
General
You must have two valid forms of identification from the list below. One piece must have your photo and one must have your current address.
• A valid driver's license or state non-driver's identification card
• An armed forces, government, university, or recognized corporate identification card
• A passport, alien registration card or certificate of naturalization
• A current lease, mortgage or Deed of Trust
• A voter or vehicle registration card
• A home or vehicle insurance policy
Once you complete the subscription purchase you will receive a form 1583 to sign. Once we receive this form back, your services will begin! Simply forward your existing mail with the post office to your new address, and notify senders of your address change. We will notify you daily of any mail items or packages received.
Packages will be held for up to 14 days before we return to sender.
Keep in mind storage fees apply:
Packages under 12"x12"x12" or equivalent: $1.10/pound* per month
Packages 12"x12"x12" to 24"x17"x12" or equivalent: $1.10/pound* per 10 days
Packages at or over 24"x17"x12" or equivalent: $1.10/pound* per 5 days
*Greater of actual weight or dimensional weight
bottom of page
