Question 1

What items do I need to open a mail box?

Accepted Answer

You must have two valid forms of identification from the list below. One piece must have your photo and one must have your current address.
 • A valid driver's license or state non-driver's identification card
 • An armed forces, government, university, or recognized corporate identification card
 • A passport, alien registration card or certificate of naturalization
 • A current lease, mortgage or Deed of Trust
 • A voter or vehicle registration card
 • A home or vehicle insurance policy

Question 2

How does it work?

Accepted Answer

Once you complete the subscription purchase you will receive a form 1583 to sign. Once we receive this form back, your services will begin! Simply forward your existing mail with the post office to your new address, and notify senders of your address change. We will notify you daily of any mail items or packages received.

Question 3

What are your hours?

Accepted Answer

Sunday: CLOSED
Monday: 9:00am-6:30pm
Tuesday: 9:00am-6:30pm
Wednesday: 9:00am-6:30pm
Thursday: 9:00am-6:30pm
Friday: 9:00am-6:30pm
Saturday: 10:00am-2:00pm
Please call ahead to make appointment to pick up your mail

Question 4

How can we contact you?

Accepted Answer

You can reach us one of the following ways:
Phone/text at 817-502-3747
Email at Info@avirtualoffices.com(mailto:Info@avirtualoffices.com)
In-person at 2706 SE Loop 820, Fort Worth, Tx 76140

Question 5

How secure is my mail and information with a virtual office?

Accepted Answer

Accommodating virtual offices prioritizes security, employing secure handling, storage, and forwarding processes to ensure your mail and information remain confidential.

Question 6

What is a virtual office?

Accepted Answer

A virtual office provides businesses with a professional address and office-related services without the need for a physical office space. It allows you to work remotely while maintaining a professional front.

Question 7

How long will you hold my mail?

Accepted Answer

Mail will be held for up to 90 days before recycle. Keep in mind storage fees apply after 30 days at a rate of $1.10 / item / month.

Question 8

How long will you hold my packages?

Accepted Answer

Packages will be held for up to 14 days before we return to sender.
 Keep in mind storage fees apply: 
Packages under 12"x12"x12" or equivalent: $1.10/pound* per month
Packages 12"x12"x12" to 24"x17"x12" or equivalent: $1.10/pound* per 10 days
Packages at or over 24"x17"x12" or equivalent: $1.10/pound* per 5 days
*Greater of actual weight or dimensional weight